Sign up for water system email alerts

The Ruby Ranch Water Supply Corporation, aided by PGMS, the operator of our system, can notify you of critical information (boil water notice, water outages, etc.) about our water system.  If you have not already done so and wish to receive a secure email of notices concerning the water system, please submit your email address to the following location: notify@rubyranchwater.com. Your address will be held in a secure location and will only be used to communicate water system information.

Backflow Prevention Device Testing and Certification

Approximately 30% of RRWSC service area customers have backflow prevention devices installed on their property. These devices are required to prevent contamination to our public water supply from sources on customer’s premises. The most common sources are swimming pools and irrigation systems but others are possible. When properly installed and maintained these devices prevent potentially contaminated water on customer’s premises from flowing back into our water distribution system and impacting the quality of their neighbor’s and the entire system’s water supply.

It is a state law and TCEQ regulation [TCEQ Rules 30 TAC Chapter 290.47(f)] that these devices be tested and certified annually by a licensed backflow prevention assembly tester.

Since this is an annual requirement, PGMS will be sending out letters to our members with a backflow prevention device requesting they provide updated documentation that their backflow prevention device have been tested and certified to be in proper working order during the last year.

Thanks to those of you who have already sent updated documentation to PGMS. If you haven’t yet complied, expect to receive further communication from PGMS in the near future. Please help us in this effort to protect the quality of our water.

Spill Alert for Well Owners in Frate Barker, Brodie Area

The City of Austin notified the District of a wastewater overflow at a lift station near Frate Barker and Brodie Lane (2600 Frate Barker) that occurred August 20 from approximately 5-9pm. City of Austin crews responded and have recovered 40,000 of the estimated 50,000 gallons that overflowed.

As a precaution and/or if you ever notice a change in odor or appearance, well owners near the area are advised to boil water before drinking or switch to drinking bottled water. District staff have investigated a similar spill a few years ago, and the overflow did not reach the recharge zone. Consequently, there is low probability that this overflow (given successful recovery and local geology) will affect water quality in the Edwards Aquifer. Staff will verify early this week.

Additional information and precautions can be found in the City of Austin Water Utility Overflow Notice.